Our promises
Three doors we've closed on purpose.
These aren't settings we could quietly change. They're permanent, public commitments — versioned, so the history stays visible, and written so any future edit can only narrow what we might do, never widen it.
We will never simulate your person
Handhold will never build an AI that pretends to be someone who has died — not as a feature, not as an option you have to find and turn off.
No one pays us to be recommended
No facility, agency, or provider will ever pay Handhold to appear, rank higher, or be recommended — not a fee, not a commission, not a bounty.
No ads, ever
We will never sell your information or run ads against your grief. It isn't a settings toggle — it's how the company is built. See the details on our pricing page.